AQSN
A Quality Services Network

World Class Customer Driven Quality

                   

Background


LARRY E. PENNINGTON

larrypenni@comcast.net


1394 Tularcitos Drive

Residence: (408) 263-7235

Milpitas, California 95035

Cell:  (510) 579-7890

                                   Customer-Driven Quality Professional

Dedicated Six Sigma Black Belt problem solver, with a results-driven management style. Driving business excellence through cross-functional teams. Twenty year background as top quality executive in the following competencies:

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Leading Successful Process Improvement Teams to address customer issues.

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Implementing Total Quality Management Systems across the company.

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Directing Customer Satisfaction Measurement through a web-based survey process.

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Driving Continuous improvements that provide results in demonstrated costs savings.

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Identification of priorities for successful contract manufacturer improvements.

 ACCOMPLISHMENTS:

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Completed Six Sigma Black Belt Certification through ASQ.Implemented quality programs including customer and supplier collaboration.

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Developed Six Sigma for Champions and Black Belt training offerings.

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Developed procurement quality partnerships with outsource suppliers in the Far East.

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Achieved certification to the ISO 9001 International Quality Management Systems.

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Completed successful SSQA assessment & validation program through SEMATECH.

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Established a Supplier Certification Program in support of Lean/Demand Flow Mfg.

 EDUCATION:   University of Missouri

            M.S., Electrical Engineering, Kansas City/Columbia, Missouri

            B.S., Electrical Engineering, Columbia, Missouri

EXPERIENCE HIGHLIGHTS:

AQSN, Milpitas, CA

2003 - Present

 

Principal-Chief Quality Officer

 

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Established a Sole-proprietorship, quality outsource services business through a network of quality and manufacturing professionals.

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Provided a web-based customer satisfaction survey capability for more real time, user friendly monitoring of the voice of the customer to assure customer loyalty.

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Created a supply chain management subcontracting alliance through an international source inspection capability in Asia.

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Established a Six Sigma Special Interest Group to coordinate workshops for Black Belt Certification based on The Quality Council of Indiana CSSBB Primer.

 

THERMA-WAVE, Fremont, CA

2000 - 2003

 

Director, Corporate Quality Assurance

Established a company wide quality function with focus on Customer Satisfaction, New Product Introduction / Design Quality, Supplier Quality and Internal Quality Audits.

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Reduced defective material inventories from ~$1M to less than $150K.Established Process Improvement Teams to address recognized areas of weakness and to bring business systems into compliance to ISO9001 international & SEMI quality standards.

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Improved equipment installation cycle time by over 50%, through defect reduction, from a web based field feedback process developed for a custom implementation.


 
LOGISTIX, Fremont, CA (acquired)

 1999 - 2000

 
Director, Operations Quality, Worldwide Operations
 
Responsible for all Operations Quality world wide in a global multi-facility operation
 
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Led manufacturing sites to improvements in customer satisfaction and reduced defect rates through process improvements to satisfy OEM and retail customer expectations.
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Implemented a global web based customer satisfaction process for tracking remote manufacturing locations to identify greatest opportunity for improvements.
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Established the quality function in a new subcontract facility in Taiwan for accessory kits manufacturing, supporting a new Apple i-Book introduction.
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Supported the customer quarterly business reviews and direct quality interface for retail customers such as Apple, Adobe, Handspring, and etc.     

 

ECLIPSE GROUP, Inc., San Jose, CA

1998 - 1999

Senior Consultant (contract)

TANON MANUFACTURING /SMARTFLEX SYSTEMS, Fremont, CA.

Nov. 98 - Feb. 99

Directed the Quality organization through an acquisition and chapter 11-reorganization period.

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Maintained successful customer quality interface through the transition period.

                                                

AG ASSOCIATES, San Jose, CA.  (Acquired by Mattson)

1994 - 1998

Director Corporate Quality

Directed the company's first Customer Satisfaction Measurement program resulting in a 17% improvement overall, VLSI Research Top-10 award for 1998 and a #1 uptime rating.

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Managed SEMATECH SSQA / EPIT (product improvement) and ISO 9000 initiatives.Implemented a Supplier Quality Engineering function in support of Demand Flow Technology based on the JcIT certification program.

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Assumed a Manufacturing Technology function, in addition to Quality, to establish structure and documentation to satisfy the SSQA improvement plan.

 

NETWORK COMPUTING DEVICES, INC., Mountain View, CA

1989 - 1994

 

Director of Quality

Established the company quality management/reliability program for a new company.

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Managed quality system implementation certified to ISO 9001 International Quality Standards after becoming a public company.

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Demonstrated two fold improvement in both quality and reliability of the entire product line.

 

     

DAISY SYSTEMS, INC., Mountain View, CA

1985 - 1989

Director of Quality Assurance

Developed the company’s first quality assurance/ reliability engineering function.

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Improved outgoing product quality from 75% to 98%.

 

Additional work experience included Corvus Systems, 9 years with Xerox / Diablo Systems (a Xerox Company) in California and Texas, and Bendix Corporation in Kansas City, Mo., including various roles in Quality Management, Manufacturing Engineering, and Operations.

 

CORVUS SYSTEMS, INC., San Jose, CA                                                         

Director of Quality Assurance

Managed the corporate quality functions in multi-location manufacturing facilities.

 

XEROX CORPORATION, Dallas, TX

Senior Foreman 

Senior Quality Control Engineer

 

DIABLO SYSTEMS (A Xerox Company) Hayward, CA; Fremont, CA

Manager of Manufacturing Engineering  

Area Manager, Manufacturing Quality Assurance

 

BENDIX CORPORATION, Kansas City, MO

Quality Process Engineer

 

FURTHER EDUCATION/TRAINING:

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Executive Business Management Certification Program-SJSU Prof. Development – 12/04

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Lean Manufacturing Certification Program – Silicon Valley Technical Institute - 8/04Business Fundamentals Course– San Jose State University-Professional Development - 7/04

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Six Sigma Green Belt Training Certificate – Sanmina-SCI - 1/04

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Six Sigma Black Belt Certification Workshop – completed 16 week programTotal Quality Management Course - San Jose State University

Graduate work in Engineering Administration / Executive Management

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North Texas State University, Denton, Texas

Management Development Training    

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Courses in: Management Development, Cost of Quality, Cost Reduction, Conducting Effective Meetings, Time Management

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Zenger-Miller - Leadership 2000 Training

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JcIT - Demand Flow Technology/Business Strategy

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Cost-Effective Supply Chain Management program from NAPM

PROFESSIONAL ASSOCIATIONS / CERTIFICATIONS:

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Licensed - Professional Engineer - State of MissouriMember - ASQ (American Society for Quality)

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Certified Six Sigma Black Belt #3250 – ASQ-3/05

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Member –Assessment Standardization Council – SEMIIndustry Advisor – MAB (Manufacturers Advisory Board) – San Jose State University

 

Updated 03/22/05 


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